enter an email i received a few weeks back, promoting an online company called 'the canvas people'. the email promised a free* 8x10 canvas, which of course the * = not free. in other words, i pay the shipping, they make the canvas for free. still, not bad. [or if you love a good scottish accent like i do, no' BADDD!]
so for $14.95 i ordered one up, thinking it could be a nice personal yet professional looking touch....to have a custom stretched canvas on display with a snap taken by yours truly. i chose this particular pic since it both has special meaning to me [a laugh-filled trip with our sister + brother-in-law] + also has a neutral quality that would easily work in different rooms throughout the house.
well, phase two of my order went something like this. went to mailbox. face lit up with excitement. eagerly skipped back into house. snip-snip-snipped open envelope.
face melts into frown.
head cocks to side.
....and, disappointment.
here's why:
no need to adjust your monitors, folks, the canvas came back BLUE. now, i realize there is an element of blue in the grays of the original picture. and i'm ok with that. because the overall aesthetic is still mainly gray. however the canvas came and basically blew the blue up to smurfesque proportions.
that, and it was damaged. in not one but two places.
hence me with puzzled puppy dog expression. i mean, is THIS what free gets you nowadays? [ok, yes, i'm chuckling a little when i say that. just a little though.]
so off i went to chase the wild goose through the world wide web in an attempt to return the canvas. after sending off a message to a totally ambiguous sounding email address on the website, lo + behold i received a prompt reply in my inbox just a few hours later! i was pleasantly surprised to hear from an actual person....like with a name + everything....who said they would be happy to send me another canvas.
ok, sure!
well. a couple days later came the rinse + repeat part of my story:
went to mailbox. face lit up with excitement. eagerly skipped back into house. snip-snip-snipped open envelope.
face melts into frown.
head cocks to side.
....and, disappointment.
my smurf canvas had morphed into an even more smurf-like aqua blue! here's a close-up:
i do understand that when printing on canvas, the tonal qualities of the colors can change as the ink seeps into canvas differently than when one is printing on photo paper. i just can't quite get over how my 'correction' canvas strayed even more than the first, after i pointed out that the colors were too blue.
well at this point i've emailed the customer service rep again so we'll see what happens. for now, i've got a pair of true blue twins that i'm sure i'll find a place for eventually. as the hubs pointed out, if we could get a third one in a shade like green, it could actually be kind of a fun triptych.
but there's something to be said about getting an item as you ordered it, don't you agree?
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